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Warranty policy for Contact Lenses:
1. If you have purchased Any Brand Monthly Disposable / Fortnighly Disposable or Daily Disposable Contact Lenses from our Website and the first pair of these lenses are not comfortable to you or do not give you Satisfactory Vision that you were getting from your previous same variety contact lenses, you can return the remaining lenses and Credit Note for full value of lenses will be given to you after deducting the Shipping & Delivery Charges. Refund will not be given. Using this Credit Note, you can buy any other Variety of Contact Lens, Brand of Contact Lens or even totally Different Product from our Website.
Time taken to issue Credit Note : 3 to 7 Days from receipt of Product.
2. If you have purchased Any Brand Yearly Disposable Contact Lenses from our website, We will deliver you these lenses in the Original Packing from the manfacturing brand, If these lenses are not Comfotable or do not give you Satisfactory Vision within first 30 days, Send these lenses to us. We will forward them to the Manufacturing Brand & if some defect is found, these will be replaced. If these lenses are found O.K. by the manufacturing brand, it means that your eyes need something different than what you have ordered. in such case, you should visit any of our Stores in Gurgaon, our Competent Optometrist will suggest you Solution after testing your Eyes & Contact Lenses.
Time taken to check the lens by Manufacturing Brand : 21 to 30 Days from receipt of Product.
S.R Optical SCF-90, G.F, Sec 14, Gurgaon
Phone: +91 124 - 4081840
S.R Optical C-18, G.F,Nirvara Courtyard, Gurgaon
Mobile: +91 | 98 1082 0713
Email: info@sropticals.com
Founded by Late Mr. Sita Ram Chhabra in 1960 as small scale industry for maufacturing powered glass Spectacle Lenses. Organisation is presently being managed by Mr. Kuldeep chhabra (Son of the founder)..
We strongly suggest that Prescription based Products should be purchased by visiting the concerned clinic / shop in person so that necessary measurements / testing / dispensing procedures are fully done and results for your Sight / Hearing are uncompromised.
But still if you feel that you have all necessary measurements & testing reports and it is not possible to visit Clinic / Shop in person in your circumstances, you can proceed to buy by signing following undertaking.
I have read & understood the above said & I am ready to bear the compromise, if any, in the results of product due to lack of proper measurements, testing & dispensing procedures..
We strongly suggest that Prescription based Products should be purchased by visiting the concerned clinic / shop in person so that necessary measurements / testing / dispensing procedures are fully done and results for your Sight / Hearing are uncompromised.
But still if you feel that you have all necessary measurements & testing reports and it is not possible to visit Clinic / Shop in person in your circumstances, you can proceed to buy by signing following undertaking.
I have read & understood the above said & I am ready to bear the compromise, if any, in the results of product due to lack of proper measurements, testing & dispensing procedures..
We strongly suggest that Prescription based Products should be purchased by visiting the concerned clinic / shop in person so that necessary measurements / testing / dispensing procedures are fully done and results for your Sight / Hearing are uncompromised.
But still if you feel that you have all necessary measurements & testing reports and it is not possible to visit Clinic / Shop in person in your circumstances, you can proceed to buy by signing following undertaking.
I have read & understood the above said & I am ready to bear the compromise, if any, in the results of product due to lack of proper measurements, testing & dispensing procedures..